Open a Support Ticket

This support form is designed to allow your administrative team to submit support tickets directly into the ACI support queue. This will help us track all inquires as well as decrease turnaround time.

Please provide as much information as possible in the ticket, including any affected user's ids, first names and last names as well as any specific URLs. If you have accompanying screen shots, please email them to and reference the ticket number that you will receive upon submission of this ticket.

After you submit the ticket, you will receive an auto-generated email with your ticket number and a list of expected turnaround times based on type.